Help & Support Options
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ATTENTION XBOX 360 AND PLAYSTATION 3 OWNERS: The content/plug-ins available at obliviondownloads.com will only work with the PC version of Oblivion. We do not currently offer downloadable content for PLAYSTATION 3. Xbox 360 users should download these plug-ins from the Xbox Marketplace using their Xbox 360.
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ATTENTION VISTA & XP 64 USERS: The secured installers for downloadable Oblivion content (currently ALL add-ons) are not compatible with 64-bit editions of Microsoft Windows or any version of Windows Vista. When attempting to install the content, an error will appear, and the installer will close. The installer will only function on 32-bit versions of Microsoft Windows, excluding Windows Vista. If you have purchased this content and play on a computer running a 64-bit version of Windows, please do not delete your installer.
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What should I do if I am having technical difficulties with my downloaded plug-in or Elder Scrolls IV: Oblivion game?
If you are experiencing any issues with your downloaded plug-in(s) or your Elder Scrolls IV: Oblivion game please contact us on the web at http://support.bethsoft.com/asp/products.asp, email support04@bethsoft.com or phone 410-568-3685.
My download got interrupted. Can I begin the process over again?
Yes, all purchased downloads are available to download for 4 days from the time of sale. In the receipt message you received via email at the point of sale there is a hyperlink to your appropriate download. Please note that purchased downloads will only work from the computer on which it was purchased, you may move the file to another PC after a successful download. If you are still experiencing download issues please contact us here.
What name will appear on my credit card statement?
Your credit/charge card statement will list 'NT-Oblivion' as the merchant.
What do I do if I have a problem with the activation process?
First step is to ensure that you are properly connected to the Internet via TCP/IP. If your Internet connection is already established and you are still experiencing issues please contact our technical support group here.
My cart is not displaying any items, even when I have selected items to add to my cart?
The Elder Scrolls IV: Oblivion Download Store utilizes browser cookies to track your progress throughout your transaction. You must have the ability to accept cookies from https://obliviondownloads.com, please refer to your browsers Help options for guidance on allowing cookies.
Which Web Browsers does The Elder Scrolls IV: Oblivion Download Store support?
Currently our store front supports Microsoft Internet Explorer 5.0 & higher (PC Only), Mozilla FireFox 1.0 & higher, Macintosh Safari & most Gecko based browser systems.
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